Refine and maintain the company written QA/QC Plan.
Conduct new hire training on the key aspects of the QA/QC plan, as well as periodic recurrent training for existing employees.
Meet with every project team to ensure they have a project specific QA/QC plan in place at the beginning of the project. Provide assistance as needed. At a minimum the plan should include / require:
Preconstruction meetings with each subcontractor
Subcontractor QA/QC plans
Mock ups of key components
First day inspections of each trade’s work
Pre-planned phase inspections
Waterproofing and roofing inspection/testing
Deficiency tracking and notification
Punch-list process
Owner turnover procedures
Warranty hand-off
Periodically audit the program for each project to ensure compliance and effectiveness. Provide a written summary of the results of the audit to the General Superintendent.
Facilitate a handoff meeting from operations to warranty, ensuring the punchlist is complete and accepted prior to initiating the warranty reporting and tracking system
Periodically solicit feedback from the Warranty Department for the purposed of evaluating the effectiveness of the QAQC program.
At the end of the warranty period, facilitate a post job review with operations and warranty. Document performance of both, and share any lessons learned.
Provide similar services to the companies Self Perform Services group.
Skills Required
Thorough knowledge and understanding of the general construction practices and techniques, construction document reading, and construction means, methods and materials.
Knowledge and experience with residential construction, particularly the punch-list, turnover and customer service process.
Familiarity with Microsoft Office and database management tracking tools such as Latista.
Strong management, leadership and interpersonal skills combined with strong written and verbal communication skills.